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Description based on the Specified Commercial Transactions Act
Description based on the Specified Commercial Transactions Act
Company Name
K-RYSK LLC
Name of business operator
Reiya Node
Location of business
〒2610014
S2-1, 3-1-18 Wakaba, Mihama-ku, Chiba City, Chiba Prefecture
Business Contact Information
050-1807-9919
support@k-rysk.com
Payment Method
・Credit card
Necessary charges other than the product price
・Bank transfer fee
・Consumption tax (included in the product price)
・Shipping fee: 1000 yen nationwide
shipping
・Shipping within 3 to 7 business days from order. Estimated delivery time is 7 to 21 business days.
(Delivery times may vary as items are shipped from overseas.)
Returns
Only if the product is defective, within 7 days of receiving the product. Returns due to customer's convenience are not accepted.
Business hours, shop information, etc.
Business hours: 9:00-18:00
Closed: Public holidays
Return and Refund Policy
Returns Policy
・Once an order has been placed and confirmed by the customer at our store, we will not accept any changes to the size or delivery address, or cancellations. Please carefully check the confirmation screen before completing your order to avoid any mistakes.
・Please note that if you are absent for a long period of time or refuse to receive the product after the order has been confirmed and shipped, we may refuse to accept your order again or ship it again. Also, if you refuse to receive the product that we have shipped or if the product is returned due to your absence for a long period of time, we may charge you the round-trip shipping fee.
・We cannot accept any exchanges, cancellations, or returns due to customer reasons such as not seeing the product as it was intended after trying it on or looking at it, or not fitting in. Please carefully consider the color, size, pattern, etc. before placing your order. If you have any questions or concerns, please contact us using the inquiry form.
・Colors and appearance may vary slightly depending on your PC environment, especially your monitor. In that case, differences in color and texture may be attributable to the customer, so please understand this before using the product.
With online sales, the purchasing process is done at the customer's discretion, so the cooling-off period does not apply.
[About defective products]
We inspect all items before shipping. If any defects are found during inspection, or if the item is out of stock, we will promptly contact the customer who purchased the item. If you find any defects after the item arrives, we apologize for the inconvenience, but please contact us directly using the inquiry form. Our staff will respond promptly.
In addition, returns and exchanges are not possible in the following cases: Please check the product immediately upon arrival.
1) Products that have been received more than 5 days ago (please check the contents immediately after receiving the product)
2) If the item has been used, worn, altered, washed or dry cleaned
3) Products where the invoice, original product tag, or label enclosed with the shipment from our company has been detached or lost
4) If the item acquires a strong odor, becomes dirty or scratched during its life (for any reason, including trying on or wearing), and is significantly different from the condition at the time of shipment.
5) If the condition of the product (including the box and accessories) when you return it to us is significantly different from when it was delivered, including damage to the box and loss or damage to accessories.
6) Products whose pre-sealed packaging has been opened (such as CDs where the packaging is part of the product)
7) Underwear, swimwear, cosmetics, perfumes, and other hygiene products
8) Lucky bags, lucky boxes, sale items, outlet items, pre-order items, and other items that are not eligible for return or exchange according to our company's regulations.
[If you receive a product different from the one you ordered]
We take great care when shipping ordered items to customers, but if there is any discrepancy with the order, please contact us within 5 days of receiving the item. Our staff will promptly check the ordered item and arrange for an exchange. We will cover the shipping costs for the exchange. However, if the returned item is significantly different from the condition it was in when we shipped it (washed, altered, damaged, etc.), we regret that we cannot accept returns as a general rule.
[Notes]
When trying on items, please be careful not to expose them to odors (including perfume, cosmetics, and tobacco) or dirt.
Pre-existing packaging such as shoe boxes and watch cases are also considered part of the product. If you directly attach shipping labels or packing tape to such packaging and return it, this will be considered a product defect caused by the customer, and we will not be able to accept any returns.
[Notes regarding refunds]
We apologize for any inconvenience caused, but please understand that we may not be able to meet your requests.
[Points to note on the sales page]
All items sold in our store are brand new and unused. Many items have a used look due to the processing method and the brand's intentions, as well as differences in dyeing and processing. We will assume that you understand this when you decide to purchase. Please note that we cannot accept requests for returns or exchanges due to differences in the image of the above products.
Shipping Policy
Shipping Policy
Product delivery time
Once payment has been confirmed, your order will usually be shipped within 3 to 7 business days.
Since the product is shipped from overseas, it usually takes about 3 to 4 weeks for it to be delivered to your home.
Please be sure to check,
We hope you will purchase it.
*At our store, we perform a second inspection after the product has passed through customs. If a defect is found during this inspection, your order may be canceled.
*We cannot respond to inquiries regarding product arrival within 4 weeks of purchase.
Privacy Policy
Privacy Policy
Our shop recognizes the importance of protecting our customers' personal information and will comply with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act"), as well as endeavor to handle and protect such information appropriately in accordance with the following privacy policy (hereinafter referred to as the "Privacy Policy").
1. Definition of Personal Information In this Privacy Policy, personal information means personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Act, that is, information about a living individual that can identify a specific individual by the name, date of birth, or other description contained in the information (including information that can be easily collated with other information and thereby identify a specific individual), or information that contains a personal identification code. 2. Purpose of Use of Personal Information Our shop will use your personal information for the following purposes.
(1) To provide our shop services
(2) To provide information about our shop services and respond to inquiries, etc.
(3) To introduce our shop's products, services, etc.
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(4) To respond to any acts that violate the Shop’s terms, policies, etc. (hereinafter referred to as the “Terms, etc.”) regarding the Shop’s services.
(5) To notify you of changes to the terms and conditions of our shop services
(6) To help improve our shop services and develop new services, etc.
(7) To create statistical data in relation to our shop services that has been processed into a format that does not identify individuals.
(8) For other purposes incidental to the above purposes of use.
3. Changes to the purpose of use of personal information The shop may change the purpose of use of personal information to the extent that it is reasonably deemed relevant, and will notify or publicize such changes to customers. 4. Restrictions on use of personal information The shop will not handle personal information beyond the scope necessary to achieve the purpose of use without the customer's consent, except as permitted by the Personal Information Protection Act or other laws and regulations. However, this does not apply in the following cases.
(1) When required by law
(2) When it is necessary for the protection of a person's life, body, or property and it is difficult to obtain the customer's consent.
(3) When it is particularly necessary for the improvement of public health or the promotion of healthy child development and it is difficult to obtain the customer's consent.
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(4) When it is necessary to cooperate with a national government agency, a local government, or a person commissioned by them in carrying out duties prescribed by law, and obtaining the customer's consent is likely to impede the performance of those duties.
5. Appropriate Acquisition of Personal Information Our shop will acquire personal information in an appropriate manner and will not acquire it through false or other illegal means. 6. Safety Management of Personal Information Our shop will provide necessary and appropriate supervision to our employees to ensure the safe management of personal information against the risk of loss, destruction, falsification, and leakage of personal information. In addition, if our shop entrusts all or part of the handling of personal information to a third party, we will provide necessary and appropriate supervision to ensure the safe management of personal information at the entrusted party. 7. Provision to a Third Party Our shop will not provide personal information to a third party without the customer's prior consent, except when disclosure is permitted under the Personal Information Protection Act or other laws and regulations. However, the following cases do not fall under the provision to a third party as specified above.
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(1) When providing personal information in connection with the entrustment of all or part of the handling of personal information to the extent necessary for the achievement of the purpose of use by our shop
(2) When personal information is provided in connection with business succession due to a merger or other reasons.
(3) When shared use is made pursuant to the provisions of the Personal Information Protection Act
For the purposes set out in 2. Purposes of Use of Personal Information (3), our shop may provide personal information to the following recipients, including advertising distributors in foreign countries (countries or regions outside of Japan): Meta Platforms, Inc. (California, USA)
・Items of personal information provided: Customer's email address, phone number, IP address, name and other information necessary for advertisement delivery
■ TikTok Pte. Ltd. (Singapore)
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・Items of personal information provided: Customer's email address, telephone number, and other information necessary for advertisement delivery
8. Disclosure of personal information When a customer requests disclosure of personal information based on the provisions of the Personal Information Protection Act, the shop will disclose the information to the customer without delay after confirming that the request is made by the customer himself/herself (if the personal information does not exist, the shop will notify the customer to that effect). However, this does not apply if the shop is not obligated to disclose the information under the Personal Information Protection Act or other laws and regulations. 9. Correction of personal information, etc. When a customer requests correction, addition, or deletion of the content of personal information (hereinafter referred to as "correction, etc.") based on the provisions of the Personal Information Protection Act because the personal information is not true, the shop will confirm that the request is made by the customer himself/herself, conduct the necessary investigation without delay to the extent necessary to achieve the purpose of use, and based on the results, correct the content of the personal information and notify the customer to that effect (if it is decided not to make corrections, etc., the customer will be notified to that effect). However, this does not apply if the shop is not obligated to make corrections, etc. under the Personal Information Protection Act or other laws and regulations. 10. Suspension of use of personal information, etc. If a customer requests the Shop to suspend or delete (hereinafter referred to as "suspension of use, etc.") the use of their personal information in accordance with the provisions of the Personal Information Protection Act on the grounds that their personal information is being handled beyond the scope of the purpose of use previously announced or that it has been obtained by false or other illegal means, and if it is found that the request is justified, the Shop will, after confirming that the request is made by the customer himself, suspend the use of the personal information without delay and notify the customer to that effect. However, this does not apply if the Shop is not obligated to suspend the use, etc. under the Personal Information Protection Act or other laws and regulations. 11. Use of Cookies and Other Technologies
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(1) Our shop's services may use cookies and similar technologies. These technologies help our shop understand how our shop's services are being used, and contribute to improving our services. Users who wish to disable cookies can do so by changing the settings in their web browser. However, disabling cookies may prevent you from using some of the functions of our shop's services.
(2) Our Shop uses Google Analytics provided by Google LLC on this Service to investigate and analyze the usage status, etc. of the services provided by our Shop Service. For more information on how data is collected and processed by Google Analytics and other Google Analytics information, please visit the company's website.
Google Analytics Terms of Use:
https://www.google.com/analytics/terms/jp.html
How Google uses data when you use our partners' sites or apps:
https://www.google.com/intl/ja/policies/privacy/partners/
Google Privacy Policy:
http://www.google.com/intl/ja/policies/privacy/
If you do not want your data to be used by Google Analytics, please use the Google Analytics opt-out add-on provided by Google.
Google Analytics Opt-out Add-on:
https://tools.google.com/dlpage/gaoptout-
(3) This service enables the "Google Analytics Advertising Functions" and uses the following functions to use third-party cookies such as DoubleClick Cookies for advertising and site improvement.
Google AnalyticsRemarketing
Google Analytics Demographic Reports and Interest Reports
This allows the Service to use Google Analytics Cookies to conduct analysis to roughly grasp your age, gender, browsing history, and trends in interest regarding the Service.
If you do not want to use "Google Analytics Advertising Features", you can disable tracking by setting it. You can disable tracking by installing the Google Analytics opt-out add-on in your browser.